****Updated 23.5.18 to comply with GDPR EU data protection regulation****
BY PROVIDING US WITH INFORMATION ON THE SITE, YOU CONSENT TO THE TRANSFER OF PERSONAL DATA AS DESCRIBED IN THE POLICY. PLEASE DO NOT SEND EMAILS OR REGISTER ON THE SITE IF YOU DO NOT WANT THAT INFORMATION TO BE PROCESSED BY US IN THE WAYS DESCRIBED BY THIS NOTICE.
Terra Nova Distributors Ltd., trading as SureLifeHealth.ie (“we”) run this site (the “Site”) for visitors (“you”) who wish to purchase items from us or find out more about our business.
What type of information do we collect?
Personal data relating to Internet users viewing the Site may be collected through the Site on each of the following occasions:
(i) data regarding navigation may be collected by our web servers or by cookies when you are browsing the Site;
(ii) data regarding your identity and email address may be collected when you send an email to us through the Site (if you choose to do so), for instance via the ‘Contact’ page or where you submit an Order Form in accordance with our Terms and Conditions;
(iii) data regarding your identity may be collected by the Site on registration for online ordering; and
(iv) data regarding your identity, medical details as contained on any prescription or other supporting information that you provide to us, whether by email, telephone, fax or post.
Upon collection the personal data will be stored for as long as is reasonably necessary to provide goods and services, including after sales services to you, in accordance with our Terms and Conditions.
What is a cookie?
A cookie is a tiny element of data that is stored on your computer’s hard drive by your web browser when you access a website. The Site makes use of the following types of cookie technology:
A “Session cookie”, which contains a random ID number automatically allocated to your computer by the webserver for the duration of your visit. It is meant to make your use of the Site faster and easier. It will be deactivated after thirty minutes of inactivity on the Site and will be automatically removed from your computer when you close your browser.
A “Script generated cookie” is automatically allocated to your computer when you register to access any restricted areas of the Site and on each subsequent visit. It only contains an identifier which will enable the Site to identify you as a registered user so that you do not have to identify yourself again while you move from one server to another during your visit. It will remain on your computer after your visit until you remove it. It will be placed again at your next visit.
Third party cookies
We may use third-party advertising companies or affiliates to display advertisements on our website. These third-party advertising companies or affiliates may separately place or recognise a cookie file on your browser in the course of delivering advertisements to the Site. We cannot see the information collected or stored in third party cookies. We do not provide personal data about you to these third party advertisers or affiliates or to any other third party.
If you don’t want us to place cookies on your computer at all, you can set your browser to disable or reject cookies. This will mean that no websites will be able to place cookies on your computer. You can do this by adjusting the preferences within your browser. This may mean, however, that you will not be able to enjoy full use of all parts of the Site.
If you want to remove previously-stored cookies, you can manually delete the cookies at any time. This will not prevent websites from placing further cookies on your computer.
To find out exactly how to disable/remove, please go to http://www.allaboutcookies.org/manage-cookies/index.html
Data collected by web servers and cookies are not transferred to any third parties, except to process your order request.
Transferring your data outside Europe
We do not transfer your data outside Europe.
Your data is kept securely on our EU based server. We use a trusted GDPR compliant emailing partner to route email communications to you. You can at anytime request us to delete your data or unsubscribe from our email list.
We reserve the right to make changes to this Policy from time to time and reserve the right to do so. Any changes to the Policy will appear on this page, which you should check from time to time. By continuing to use the site you are deemed to accept changes to this Policy.
If you have any questions about any aspect of this Policy or want to discuss how we handle your data you can contact us by email, post or telephone.